Digital workplace and employee engagement: A sociological study on the Impact of information system on management strategies

Abstract

  The research study presented in this paper aims at examining the effects of information systems on management actions in relation to digitally-enabled organisations and employees’ participation. With current organizations seeking to adopt technology in managing their operations, information systems have emerged as critical in defining managerial strategies and proactively engage employees. This work aims at exploring managerial tactics in relation to digital working environments and explores sociological factors that define employees’ engagement with a particular emphasis on information systems and the organization. The study employs a survey and interviews with respondents obtained from the different employment sectors. From this study, it is concluded that not only have remarkable improvements been seen in communication and cooperation difficults through integrating information systems, but employee inclusion and motivation are also supported through them. Also, there are drawbacks as follows; and technology stress which might be as a result of the over-usage of various technologies. The paper concludes with recommendations to management to come up with ways and means to use information system s for change toward achieving positive outcomes that make work productive as well as creative in the digital environment.