A Study on the Relationship Between Work-Life Balance and Employee Job Satisfaction at ICICI Bank

Abstract

Achieving a harmonious work-life balance has become a pivotal factor in influencing employee job satisfaction across various sectors. The study explores the intricate relationship between work-life balance and job satisfaction at ICICI Bank, aiming to identify how policies, practices, and individual efforts shape this dynamic. Through a combination of quantitative and qualitative research methods, data were collected from employees across diverse roles and responsibilities within the organization. The analysis reveals a significant correlation between work-life balance and job satisfaction, underscoring that flexible work arrangements, supportive management, and clear work policies contribute to higher levels of satisfaction. Conversely, excessive workload and lack of personal time negatively impact employee morale and performance. The findings highlight the importance of tailored initiatives, such as wellness programs, hybrid work models, and employee engagement strategies, in fostering a conducive environment that balances professional demands with personal well-being. Practical implications of the study suggest that enhancing work-life balance not only boosts employee satisfaction but also leads to better retention, productivity, and organizational loyalty. By addressing gaps in current practices, ICICI Bank can leverage these insights to maintain its standing as an employer of choice in the competitive banking sector. The study concludes by emphasizing the critical role of proactive strategies in creating a sustainable work culture that benefits both employees and the organization.